NIVEA Crème--the original moisturiser. Boasting a rich, creamy formula, this multi-purpose body lotion intensively moisturises, nourishes and protects the skin from that rough, dry feeling you know all too well. Enriched with Provitamin B5, this NIVEA cream works to provide intensive protective care, whether you are suffering from dry skin, winter rash, chafing, rough cheeks or chapped hands. Dermatologically tested and skin compatibility dermatologist approved, it's been designed for all the skin types and can be applied all over your body when you need hydration most. Working as a body cream, hand cream and face cream, as well as a make up remover, foot cream and massage cream, it is a versatile hydrating skincare product you can always count on. An essential in every household and suitable for daily use, make NIVEA Creme your go-to for all your skincare needs. With more than 130 years of experience, NIVEA is market leader in the global skincare industry. Our researchers work extensively with different skin types to provide high-quality, products to suit all your skin needs and are dedicated to continually improving our products and finding new breakthroughs in effective skincare.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned like perfumes and items packed in glass. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 4B-402, Paradise Park, Behind New Viva College, Virar Maharashtra IN 401303.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 4B-402, Paradise Park, Behind New Viva College, Virar Maharashtra IN 401303.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over INR 5000/-, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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